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Canton, Massachusetts · Saved source text

COA statistics

Finance Committee · Date unavailable · Record af3e17f164b313d9f0

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Saved text from 4 source pages. Transcription and OCR may contain errors; verify figures and wording against the original. Retrieved 2026-10-15.

Source page 1

Overview of Councils on Aging

Councils on Aging (COAs) are the community focal point for social and
support services to elders, families and caregivers in 349 cities and
towns in Massachusetts. These municipal agencies develop priorities,
serve as advocates and offer opportunities to access programs,
services and activities that directly benefit more than 540,000 elders,
families and caregivers annually.
COAs conduct more than 100 programs from information and referral,
outreach, transportation, meals (congregate and/or home delivered)
to health screening, health insurance information benefits counseling
(SHINE), fitness, recreation, computer access, education/life long
learning, among others. In most communities, COAs serve as the only
public social service agency and assist numerous non-elders in
accessing public benefits. They may also serve as a link to and support
for elders and others in case of local emergencies.

Each COA determines its own priorities based on unique local
circumstances, resources and interests. Volunteers play an integral
service role, with more than 31,000 persons recording almost 50,000
hours per week of volunteer support. Regardless of design, a local
senior center is often a home away from home for socializing,
learning, wellness, "giving back" or just a reason to get out of the
house. For the rapidly growing elder population, now totaling nearly
1.3 million elders, COAs and senior centers provide a safe place for
Massachusetts elders to remain independent, productive and in the
community for as long as possible.

Source page 2

PRINCIPAL ACTIVITIES TO ATTAIN ACCOUNTABILITY OBJECTIVES

Assists in the development of educational, social and recreational programs for senior citizens. Collects
information, recruits and schedules prospective instructors and guest speakers, and keeps records of
programming information

Plans and coordinates monthly day trip/Overnight trips

Assists in publicizing scheduled events and programs by creating flyers and/or brochures and
distributing them to various public locations throughout Town. Submits weekly "Senior Neighbors"
updates to the Wellesley Townsman, which describe current COA programs, special events, the senior
lunch menu, etc

Collects and writes articles for the COA's bi-monthly newsletter. Updates the calendar sections, writes
movie synopses, describes day trips, includes items of interest requested by staff and/or seniors.
Merges and sends completed information to the newsletter publishing service in a timely manner



Keeps attendance records for all events and for groups that meet regularly, using the COATS (Council on
Aging Tracking System) database.

Performs administrative tasks such as sending confirmation letters, ensuring that presenters and
instructors have the necessary materials, sending thank you letters, and collecting program evaluation
forms when applicable

Assists with daily set up and clean up of program rooms. Purchases refreshments when needed and
submits receipts to the Director of Senior Services for reimbursement.

Assists COA staff with the supervision/ coordination of volunteers.

Performs other related duties as assigned.

Source page 3

Town              Senior Population    Staff                                Hours
 Canton                  5300          Director                                35
 Canton                                Outreach                                35
 Canton                                Clerk                                   30
 Canton Total                                                                 100
 Dedham                   6000          Director                              37,5
 Dedham           No center             Ass't Director                        37.5
 Dedham                                 Outreach                              37.5
 Dedham Total                                                                112.5

Foxboro                  3836          Director                                40
Foxboro                                Social Worker                           35
Foxboro                                Outreach                                19
Foxboro                                Office Man                              35
Foxboro                                 Program Coord                          35
Foxboro Total                                                                 164
Mansfield                2487          Director                               37.5
Mansfield                              Ass't Director                         37.5
Mansfield                              Outreach                                20
Mansfield                              Outreach                              37.5
Mansfield                              Social Worker                         37.5
Mansfield                              Fuel Assistance               (Works Oct 1 - Mary 30)
Mansfield                              Activities Coord                       17
Mansfield Total                                                              187
Millis                   1808          Director                               25
Millis                                 Outreach                               15
Millis                                 Dept Ass't                             15
Millis Total                                                                  55

Milton                   6051          Director                              37.5
Milton                                 Outreach                               37.5
Milton                                 Principle Admin Clerk                  37.5
Milton Total                                                                 112.5
Norfolk                  1626          Director                                40
Norfolk                                Secretary                               20
Norfolk                                Outreach                                20
Norfolk Total                                                                  80
Norwood                  6524          Director                                40
Norwood                                Outreach                                40
Norwood                                Program Coord                           40
Norwood                                Program Coord                           25
Norwood Total                                                                 145
Sharon                   3883          Director                              37.5
Sharon                                 Office Man                            37.5
Sharon                                 Program Coord                           25
Sharon                                 Social Worker/Vol                       28
Sharon                                 Receptionist                            19
Sharon Total                                                                  147
Wellsley                5429           Director                                35
Wellsley                               Office Manager                         35
Wellsley                               Health & Human Service                 35
Wellsley                               Senior Activity Coordinator            35
Wellsley                               Transportation Coordinatoi             19
Wellsley                               Volunteer Coordinator                  15
Wellsley Total                                                               174
Westwood                3700           Director                               40
Westwood                               Ass't Director                         40
Westwood                               Outreach Coordinator                   32
Westwood                               Administrator                          20

                                                                            1 S 2-

Source page 4

60 & Older Under 60


     2007
    14854       414   Total   15268


     2008
    24980       789   Total   25769


     2009
    25479       601   Total   26080


     2010
    25841       703   Total   26544


     2011
    24553       987   Total   25540


     2012
    27947      1037   Total   28984


     2013
    27530      1229   Total   28759


     2014
    28987      2027   Total   31014